Quiz Test Page

1. Team members who will be successful at Desert Star will have these characteristics: *

2. To emphasize the level of hospitality we want to provide our patrons, we refer to them as: *

3. What is the Desert Star slogan? *

4. Which is our busiest day of the week? *

5. Every team member has a role to play in our nightly show. Those who are not actors are: *

6. At Desert Star, what’s the most important thing we’re trying to sell? *

7. What is the motto of The Gracious Host? *

8. According to the "Unhappy Guest Policy," if you spill a drink on a guest, what should you do first? *

9. As a supporting player, your "stage" is: *

10. Our Personal Appearance Policy is patterned after the policy at: *

11. Which words best describe the appearance required of our employees? *

12. Most employees may wear jeans in good repair and a polo shirt. *

13. If employees alter their appearance after getting hired so that it no longer conforms with our policy, they won’t be able to work until they correct the change. *

14. All clothing must be: *

15. Visible tattoos are permissible, as long as they are small and in good taste. *

16. Extreme or trendy hairstyles and hair colors are not permitted. *

17. Female servers with longer hair: *

18. Neatly-trimmed moustaches and beards are permissible. *

19. Visible piercings, other than single-hole ear piercing for women, are not permitted. *

20. Kitchen team members are expected to wear gloves at all times when they are preparing or handling food. *

21. In some departments, you’ll be required to find someone to cover your shift if you are unable to work it. *

22. Employees may use their cell phones at work, as long as it doesn’t get out of hand. *

23. It’s against company policy to discuss your tips and wages with your co-workers. *

24. Employees may smoke in the parking lot on an approved break. *

25. Attendance at training meetings is preferred, but you can be excused as long as you get a friend to tell you what you missed. *

26. When you are not scheduled to work: *

27. All food service employees are required to obtain a Food Handler's Permit: *

28. Employees may park their cars: *

29. It's okay to use foul language behind the scenes at work as long, as it's not in front of guests. *

30. Coming to work under the influence of drugs or alcohol could result in immediate termination. *

31. Health code violations frequently happen in restaurant kitchens, and the Health Department only enforces the most important ones. *

32. A little horseplay at work is fun, and will be tolerated as long as it doesn't get out of hand. *

33. Clocking in or out for someone else is against company policy. *

34. Frequent tardiness or absences from work is grounds for disciplinary action. *

35. Dating a coworker builds team spirit and is encouraged. *

36. Only managers can be accused of sexual harassment. *

37. Repeatedly asking a co-worker for a date after being turned down could be considered sexual harassment. *

38. Making sexual comments to a co-worker while texting could be considered sexual harassment. *

39. Giving a back rub to another employee who doesn't want one could be perceived as sexual overtones and could be considered sexual harassment. *

40. If you report sexual harassment to a manager, the company is required to investigate and speak to the accused employee. *